Safety, Health Management & Support System

Core Principles of Safety and Health Management

At Campship Academy, the safety and well-being of every child are our highest priority. As we are entrusted with your child’s care, we proactively prepare for a wide range of potential risks that may occur during program periods—including injuries, accidents, sudden weather changes, and unexpected health issues.

In addition to our risk management practices, we provide thorough safety and health training for all program leaders. We also uphold a core policy of full transparency, ensuring that any incidents are communicated openly and responsibly.

Actual Cases of Support Provided

[Before the event] A conversation with the parents of a 2nd-grader considering participating in the camp away from home for the first time

For parents who wish to support their child’s growing independence, it is natural to feel both excited and concerned about sending them to a camp away from home for the first time. Many families wonder: “Will my child truly be okay without us?”, “How much support will the leaders provide?”, or “What happens in case of an emergency?”

(If you would like to discuss any concerns, please feel free to contact us through our official LINE account.)

To address these questions, we offer a 30–60 minute online consultation—before or after you submit an application—where we explain our support system and answer any specific concerns you may have.

Examples of Questions Discussed in Consultations

・Toilet support
→ Leaders provide assistance as needed
・Help with organizing personal belongings
→ Leaders support when necessary
・Ages and group composition
→ Groups are formed with peers of similar age and gender
・Emergency proocedures during disasters
→ Evacuation routes and response plans are prepared in advance

[Before Camp] Parent Orientation Video Delivery

We send a parent orientation video 2–3 weeks before the program begins. This format allows busy parents to access all necessary information anytime, anywhere, without attending a live session.

What the Orientation Video Covers
  • Program schedule and packing list
  • Safety and health management systems
  • Additional notes and important reminders

After watching the video, if you have any questions or need clarification, you are welcome to contact us at any time via our official LINE account or by phone.

Sample Orientation Video
👉 https://x.gd/Oblfm

Sample Presentation Slides
👉 https://x.gd/prqPuT

[During Camp] Communication with the parent of a 1st-grade participant who became unwell

During the nightly health check conducted by the assigned leader, no signs of illness were observed, and the participant went to bed as usual. However, the next morning, the child did not get out of bed at the designated wake-up time. After checking their temperature, we confirmed a fever.

We immediately moved the child to the infirmary and informed the parent via our official LINE account, letting them know about the fever and asking if we could speak by phone. After speaking with the mother, we jointly determined that a hospital visit and fever medication were not necessary at that time. The child rested in the infirmary under the care of our health support leader, and meals were brought directly to the room.

Throughout the day, we provided regular updates on the child’s condition via LINE.

The following day—the final day of the program—the child still had a mild fever. For the return trip, we seated them at a distance from other participants on the bus. Upon arrival at the designated pickup location, we safely handed the child over to their parent.

[After Camp] Communication with the parent of a 4th-grade participant who discovered another child's belonging in their bag

A few days after the program ended, we received a message via our official LINE account with a photo, informing us that a piece of clothing with another participant’s name on it had been found inside their child’s bag. Our administrative team replied, asking if they could kindly mail the item to our office using cash-on-delivery (postage due).

We also contacted the family of the participant who had lost the item to confirm whether we could resend the item to them using cash-on-delivery once it arrived at our office. After the item reached our office, we proceeded with the return shipment.

Additional Notes
  • As a general rule, we do not have parents communicate directly with each other about lost items (unless they already know each other).
  • For items without a name label, we check for the owner before dismissal; however, in many cases, the owner cannot be identified. We kindly ask that all belongings be clearly labeled to prevent loss.

About Our Safety Management System

While respecting each child’s autonomy as much as possible, we aim to balance a high degree of free play with strong safety practices through appropriate supervision and risk management.

Each group (4–8 children) is assigned 1–2 program leaders.

To ensure both risk anticipation and risk prevention, we conduct on-site inspections, select safe activity locations, maintain clear supervision systems, monitor weather conditions, and manage operations based on an understanding of physical, human, and environmental risks.

All program leaders complete the required safety management training prior to leading programs.

Reference guidelines and industry standards include:

  • NPO: Council for the Promotion of Nature Experience Activities
  • General Incorporated Association: Japan Outdoor/Camp Association
  • Advisory input from educators and child-development professionals
  • Publications and training resources provided by relevant educational and governmental organizations

Hiring and Training of Program Leaders

Ensuring the safety of every child begins with the quality and preparedness of our program leaders. To prevent injuries and other issues, leaders must maintain close physical proximity to children—so they can step in immediately when needed—as well as possess the correct knowledge, experience, and a strong commitment to safety practices.

At Campship Academy, we follow a five-step process for selecting and developing leaders. Only those who meet all criteria are qualified to participate in our programs.

Our Five-Step Leader Qualification Process

  1. Document Screening
  2. Interview with the Program Manager
  3. Participation in Training Sessions
  4. Passing the Safety and Health Management Exam
  5. Signing a Compliance Agreement, confirming their commitment to safety and health protocols, and affirming that they have no sexual interest in minors or children

You can view the list of registered leaders here: Link to Leader Directory

Water Activity Safety Measures

Water-based activities are popular and enjoyable for children, but they also carry a higher risk of serious accidents and therefore require special attention. Before each activity, we explain the potential dangers of playing near water to all participants. During the activity, staff are positioned strategically to ensure full visibility and eliminate blind spots.

If the water level rises above knee height, children are required to wear life jackets. For river activities, we check weather forecasts in advance and assess the risk of sudden water level increases. If the risk is deemed high, we may cancel the activity beforehand to ensure everyone’s safety.

Choosing Appropriate Clothing for Activities

Wearing the right clothing and gear for each activity is essential—not only for your child’s comfort, but also for their safety. For example, wearing shorts on a hot day may seem comfortable, but during a forest hike it increases the risk of insect bites, scrapes, and other injuries.

All required clothing and equipment for each activity can be prepared by referring to the packing list we send you in advance. We kindly ask that you review the list carefully and ensure your child is properly equipped before the program.

Participant Support Form

To understand each child’s condition accurately before they join the program, we ask families to complete a simple online “Participant Support Form” by two days before the program begins.
The form includes questions such as whether your child is currently receiving medical care, taking any medication, or if there is anything else you would like our team to be aware of.

Based on this information, our team prepares appropriate support plans for each participant. When additional care is needed, we coordinate closely with the assigned program leaders to ensure your child receives the attention and support they need.

About Our Health Management System

We monitor each child’s well-being through regular observation by supervising leaders and, when necessary, temperature checks. By ensuring adequate sleep and rest, and encouraging early downtime whenever a child shows signs of discomfort, we operate our programs with careful attention to every participant’s health.

Daily Health Check Sheet

At Campship Academy, we incorporate daily self-reflection on health as part of encouraging children’s independence. Each day during the program, every group takes time to review their own physical condition using the Health Check Sheet included in their booklet. Children record how they are feeling in areas such as meals, sleep, injuries, and any medication taken.

Leaders then review the sheets, ask follow-up questions when needed, and check whether any child might be feeling unwell. In the evening leader meeting, each leader reports their group’s overall condition and any concerns to the Program Manager.

Medication Management

Information about any medications is collected in advance through the Participant Support Form. From the perspective of encouraging independence, children who are able to take their medication on their own are encouraged to do so.

If a child needs or prefers assistance, the assigned leader will support them and stay with them during medication time. Whether the child takes the medication independently or with leader support, leaders confirm—group by group—that all required medications have been taken. This information is then reported to the Program Manager to ensure nothing is missed.

Health Updates During the Program

Unless a child becomes unwell, we do not provide individual health updates during the program. We also refrain from sending personal updates via LINE, as doing so may take away from the opportunity for children to share their own experiences with their families after returning home.

Special Measures

If a child becomes unwell during the program, we will contact their parent or guardian. Depending on the child’s condition, we may ask that they temporarily step out of the program to rest, or request that a guardian pick them up.
If pick-up is difficult, we will continue to care for the child on-site and provide a safe place for them to rest.

Response to COVID-19

We continue to encourage basic preventive measures such as handwashing and proper cough etiquette.
In line with the reclassification of COVID-19 to Category 5 in Japan, masks are generally not required.
However, children who prefer to wear a mask are welcome to do so.

Heat Stroke Prevention

During seasons with high temperatures and humidity, heat-related precautions become especially important. Because children can easily become absorbed in activities and forget to drink water, we remind them to hydrate regularly. In addition to water, adequate salt intake is also essential. For this reason, we keep electrolyte supplements on hand and encourage children to take them at appropriate times.

Regarding Allergies

Allergen Management

We review all allergen information in advance.
If it is appropriate for your child to manage allergens simply by avoiding them during meals, leaders will provide reminders and support as needed.
For children who require additional or specialized accommodations, we ask that families schedule a consultation with us beforehand so we can discuss the necessary arrangements.

About Our Emergency Response Procedures

  1. If a child is injured, we will consult with the family before taking the child to a medical facility.
  2. If a child develops symptoms such as a cold and needs medical attention, we will consult with the family before taking the child to a medical facility.
  3. In the unlikely event of a serious accident requiring urgent hospital care, we will immediately notify the family of the incident and arrange transportation—either by calling an ambulance or driving the child to a general hospital or another appropriate medical facility.

Medical Care and Insurance Coverage

When Visiting a Medical Facility

If any medical expenses are incurred during a visit to a medical facility, our office will make the initial payment on your behalf. We kindly ask that you reimburse the amount in cash (or via PayPay) at the time of dismissal.

Insurance Coverage Details

Liability Coverage

Maximum of 10 million yen per incident, covering both property damage and bodily injury

Outpatient and Hospitalization Coverage

Daily coverage: 2,500 yen for outpatient treatment / 4,000 yen for inpatient treatment

surgery

40,000 yen for hospitalization / 20,000 yen for outpatient visits

Special Compensation (Consolation Payment)

Consolation Payment by Length of Hospitalization

  • Less than 7 days: 20,000 yen
  • 7 to fewer than 90 days: 50,000 yen
  • 90 to fewer than 180 days: 100,000 yen
  • 180 days or more: 200,000 yen

About Sexual Violence

Our Commitment to Preventing Sexual Misconduct and Sexual Violence

Sexual offenses and sexual violence are acts that profoundly violate an individual’s dignity and can cause severe and long-lasting harm to both the body and mind. We believe that such acts must never occur under any circumstances.

Recognizing this as a critical area of responsibility, Campship Academy requires all program staff and leaders to provide written confirmation—prior to participating in any program—that they do not have any sexual interest in minors. Only after submitting this signed declaration do they proceed to the required training.

Our training includes reviewing the latest guidelines and policies issued by the Ministry of Education, Culture, Sports, Science and Technology (MEXT), the Cabinet Office, and other relevant government agencies. Staff deepen their understanding of current trends in sexual-violence prevention, risk factors, case patterns, and recommended safeguarding practices.

In addition, we confirm and reinforce adherence to the following operational principles as part of our core safeguarding policy.

  1. Accommodation is arranged in gender-separated rooms.
  2. Bathing areas are supervised only by staff and leaders of the same gender.
  3. Situations in which a leader and a child are alone together in a private or enclosed space are strictly avoided.

Written Confirmation Requirements

All leaders participating in our programs must submit a signed declaration confirming that they can fully comply with the following requirements.

  1. Refrain from any conduct that violates public order, decency, or ethical standards.
  2. Respect the rights, dignity, and individual needs of all children at all times.
  3. Have no ties to organized crime groups, related individuals, affiliated businesses, or any other antisocial forces.
  4. Have no sexual interest in minors or children.

Emergency Procedures in the Event of Natural Disasters (e.g., Earthquakes)

During our pre-program site inspections, we confirm evacuation routes at all primary activity locations and accommodation facilities, and review the relevant disaster-response guidelines.

If a disaster occurs during the program, the Program Manager will follow these guidelines to ensure each child’s safety, confirm their status, and initiate evacuation without delay.

Specific evacuation procedures may vary depending on the situation. Therefore, we follow the instructions of the facility manager, local authorities, and emergency services such as the fire department.

Since Campship Academy is connected with all families through our official WhatsApp account, we use WhatsApp to promptly communicate safety updates and confirm participant status.

Emergency Contact Information

Akagi: 080-8808-5496

Hosoda: 080-5713-1420

If the above number cannot be reached (overnight programsonly)

Please contact the accommodation facility directly.