Domestic package tour terms and conditions

*When applying, please be sure to print and read these travel terms and conditions.

<Significance of these travel terms and conditions>

This document is a part of the transaction terms explanation document stipulated in Article 12-4 of the Travel Agency Act and the contract document stipulated in Article 12-5 of the same Act.

1. Packaged Tour Contract

(1) This trip is planned, advertised and implemented by Campship Academy Co., Ltd. (hereinafter referred to as "our company"), and guests participating in this trip will enter into a package tour contract (hereinafter referred to as "the travel contract") with our company.

(2) The contents and conditions of the travel contract shall be determined in accordance with the recruitment advertisement, brochure, travel conditions document, the final document (final travel itinerary) given to you before the departure of the trip, and the section on package tour contracts in our travel agency terms and conditions.

(3) In recruitment advertisements, brochures, and other documents issued by our company, the term “participant” shall be read as “traveler,” and the term “participation fee” shall be read as “travel fee.”

(4) We undertake to make arrangements and manage the itinerary so that our clients can receive transportation, accommodation and other travel-related services (hereinafter referred to as "Travel Services") provided by transportation and accommodation providers, etc. in accordance with the travel itinerary determined by our company.

2. Travel application and conclusion of travel contract

(1) Please fill in the required information on our designated travel application form (hereinafter referred to as the "Trip Application Form") at our company or at our entrusted sales office as stipulated by the Travel Agency Act (hereinafter referred to as the "Company"), or submit the required information via electromagnetic means from the website designated by our company, and then apply together with the application fee or full amount of the tour price listed below. The application fee will be treated as part or all of the "tour price," "cancellation fee," and "penalty fee." Furthermore, if you withdraw your application before the Tour Contract is concluded as stipulated in this paragraph (3), we will refund the application fee in full.

However, for specific periods and courses, the terms will be as specified in a separate pamphlet. Also, this differs when using a loan.

*The "Tour Price" in the table above refers to the "Payable Tour Price" in Section 6 (3).

(2) Our companies accept applications for travel contract reservations via telephone, mail, facsimile, or other means of communication. In this case, the contract is not concluded at the time of reservation, and you must submit an application form and pay the application fee to our companies within three days from the day following the day on which our companies notify you of the acceptance of your reservation. If the application fee is not paid within this period, our companies will treat your application as if it had not been made.

(3) A travel contract shall be deemed to have been concluded when our companies accept the conclusion of the contract and receive the application fee set forth in paragraph (1) of this article. However, the conclusion of a travel contract by correspondence shall be governed by the provisions of paragraph 20.

(4) If you require special consideration when participating in the tour, please inform us at the time of booking. We will accommodate your request to the extent possible.

(5) The customer shall bear the costs incurred in any special measures taken by the Company for the customer based on the request under this paragraph (4).

(6) Contracts for groups or organizations shall be as follows:

<1> In the case of a package tour contract signed by multiple travelers traveling on the same itinerary at the same time and who have designated a responsible representative (hereinafter referred to as the "contract representative"), the Company shall apply the provisions of <2> through <5> of this paragraph (6).

<2> Except in the event of a special agreement being concluded, the Company shall deem that the Contract Representative has all powers of attorney regarding the conclusion of package tour contracts for the travelers constituting the party or group (hereinafter referred to as the "Members"), and shall conduct transactions concerning the travel business for the party or group with the Contract Representative.

<3> The contracting officer must submit a list of members to the Company by the date specified by the Company.

<4> The Company shall not bear any responsibility whatsoever for any debts or obligations that the Contracting Person currently owes or is expected to owe in the future to the Members.

<5> If the Contract Representative does not accompany the party or group, after the start of the trip, the Company shall deem a member selected in advance by the Contract Representative to be the Contract Representative.

3. Application conditions

(1) Anyone under the age of 20 must have a parental consent form.

(2) With regard to trips targeted at specific customer groups or trips with specific travel purposes, we may refuse your application if the age, qualifications, skills, or other conditions do not meet the conditions specified by our company.

(3) If you have a chronic illness, are currently in poor health, are pregnant, have a disability, or use a guide dog, and require special consideration, please inform us of this when you apply for your trip. We will accommodate your request to the extent possible and reasonable. In this case, we may ask you to submit a medical certificate from a doctor at the request of the travel agency. Furthermore, depending on local conditions and the circumstances of transportation and accommodation agencies, etc., in order to ensure the safe and smooth implementation of your trip, we may require you to be accompanied by a companion/assistant, change part of the itinerary with your consent, recommend another trip with less burden, or refuse your participation.

(4) If the Company determines that a client has become ill, injured, or otherwise in need of medical treatment from a doctor during the trip, the Company will take the necessary measures to ensure the smooth operation of the trip. All costs incurred will be borne by the client.

(5) In principle, we do not allow customers to travel independently for their own convenience. However, we may accept such requests under separate conditions depending on the course.

(6) If a customer decides to leave the tour for personal reasons, he/she must notify us in writing of this fact, whether he/she will return, and the expected date and time of his/her return.

(7) If we determine that you may cause inconvenience to other customers or interfere with the smooth conduct of group activities, we may refuse your participation.

(8) We may refuse your application for any other business reasons.

(9) If we determine that you are a member of an organized crime group, a member of an organized crime group, or a related party to an organized crime group, or any other anti-social force, we may refuse you participation.

4. Contract document and final document (final travel itinerary)

(1) Promptly after the conclusion of the contract stipulated in paragraph 2(3), our companies will provide the client with a document (hereinafter referred to as the "Contract Document") that describes the travel itinerary, the contents of the travel services, other travel conditions, and matters concerning our company's responsibilities. The Contract Document consists of the brochure and these Tour Conditions.

(2) If the travel itinerary or the names of important transportation and accommodation facilities are not confirmed in the Contract Document under this paragraph (1), we will provide you with a document (hereinafter referred to as the "Confirmed Document") listing the names of the accommodation facilities and important transportation facilities to be used, and stating the confirmed status of these, after providing you with the Contract Document, by the day before the start of the trip (or by the start of the trip for applications made on or after the seventh day counting back from the day before the start of the trip).

(3) If an inquiry is made requesting confirmation of the status of arrangements after the conclusion of the contract as set forth in paragraph 2(3), our companies will explain the status of arrangements even before providing the final document.

(4) The scope of travel services for which we are obligated to arrange and manage the itinerary under an agent-packaged tour contract shall be as set forth in the contract document set forth in (1) of this paragraph. However, if we have issued the final document (final travel itinerary) set forth in (2) of this paragraph, it shall be as set forth in that final document.

5. Travel fare payment due date

(1) The tour fee must be paid before the date that is 21 days prior to the start date of the tour (hereinafter referred to as the "Base Date").

(2) If you apply after the base date, you must pay at the time of application or by the specified date before the start of the trip.

6. Application of travel fees

(1) Unless otherwise noted, all participating passengers aged 12 years or older will be charged the adult fare, and all passengers aged 6 years or older (3 years or older for air travel) but under 12 years old will be charged the child fare.

(2) The tour price is shown in the brochure. Please check the departure date and number of people. (3) The "tour price payable" is the amount obtained by adding the "amount shown as the tour price" in the recruitment advertisement or brochure to the "amount shown as the additional charge" and deducting the "amount shown as the discounted charge." This total amount is the basis for calculating the "application fee" in Article 2, the "cancellation fee" in Article 12 (1), the "penalty fee" in Article 13 (1) (2), and the "change compensation" in Article 19.

7. What is included in the travel price

(1) Fares and charges for transportation facilities specified in the travel itinerary (classes vary depending on the route. Unless otherwise specified, standard seats will be used), accommodation fees, meal fees, sightseeing fees (admission fees, tour fees, guide fees, etc.), program fees, and consumption tax, etc., taxes, service fees, airport facility fees, etc.

(2) For tours accompanied by a tour conductor, the tour conductor's expenses and gratuities necessary for group activities are also included.

(3) Any other expenses that are clearly stated in the brochure as "included in the tour price."

(4) Regarding (1) to (3) above, no refunds will be given even if you do not use part of the service due to your own circumstances.

8. Items not included in the travel price

Items other than those listed in paragraph 7 are not included in the tour price. Some examples are as follows:

・Excess baggage charges (for baggage exceeding the specified weight, volume, or number)

・Personal expenses such as cleaning, telegram and telephone charges, additional food and drink, and the associated taxes and service charges. ・Admission fees for areas and sections of the itinerary marked as "free activity," "free sightseeing," "separate fee," "customer's responsibility," etc. ・Transportation costs

・Additional charges for single room use

・Optional tour fees (short trips with separate fees) for those who wish to participate

・Other additional costs not included in the itinerary that arise at the customer's own request (entrance fees, meal fees, transportation costs, etc.) ・Transportation and accommodation costs from your home to the departure and arrival points

9. Changes to the contents of the travel contract

Even after the conclusion of the Travel Contract, in the event of a natural disaster, war, riot, suspension of the provision of Travel Services by transportation and accommodation providers, orders from government agencies, provision of transportation services other than those in the original operation plan, or any other event beyond our control, if it is unavoidable to ensure the safe and smooth operation of the trip, we may change the travel itinerary, the contents of Travel Services, and other contents of the Travel Contract (hereinafter referred to as "Contract Contents"), by promptly explaining to the client in advance why the event is beyond our control and the causal relationship between the event and the event. However, in the case of an emergency and if it is unavoidable, we will explain the changes after they have been made.

10. Changes in the amount of the travel fare

Even after the travel contract has been concluded, we may change the travel price in the following cases:

(1) If the fares and charges of the transportation facilities used are increased or decreased by a significant amount beyond what would normally be expected due to significant changes in economic conditions, etc., we will increase or decrease the amount of the tour price within the amount of the increase or decrease. However, if we increase the tour price, we will notify the client of this fact no later than the 15th day counting back from the day before the start of the tour.

(2) In the event that the applicable fares and charges as provided for in this paragraph (1) are significantly reduced, we will reduce the tour price by the amount of the reduction in accordance with the provisions of this paragraph (1).

(3) If the contract contents are changed pursuant to Article 9 and the costs required for the implementation of the tour increase or decrease, we may change the amount of the tour price within the difference in the amount of the change, except in cases where the change is due to a shortage of seats, rooms, or other facilities at transportation or accommodation facilities, etc., even though the tour services are being provided. However, the client shall be responsible for any cancellation fees, penalties, and other costs already paid or to be paid in the future for the provision of the tour services not received due to the change in the contract contents.

(4) In the event that the brochure or other materials state that the tour price varies depending on the number of people using the transportation and accommodation facilities, etc., and there is a change in the number of people using the facilities after the Tour Contract has been concluded through reasons not attributable to the Company, the Company may change the amount of the tour price in accordance with the brochure or other materials.

11. Customer change

(1) In principle, substitution of customers is not permitted. However, if we have indicated in advance that substitution of customers is possible, or if we otherwise approve it, the customer may transfer their status under the Travel Contract to another person.

(2) If a customer change is permitted pursuant to the proviso in paragraph (1) of this section, the customer must fill out the required information on a form designated by our company and submit it to us together with a handling fee (1,080 yen per person). (If an airline ticket has already been issued, we may charge a separate fee for reissuing the ticket, etc.)

(3) The transfer of status under the Travel Contract shall take effect upon the consent of our company, and the person who has transferred status under the Travel Contract thereafter shall inherit all of the customer's rights and obligations regarding the Travel Contract. However, our company may refuse to change the status.

12. Cancellation of the Travel Contract by the Customer

[1] Before the start of the trip

(1) You may cancel the Tour Contract at any time by paying the cancellation fee set forth in the table below. The "Tour Contract Cancellation Date" in the table refers to the date on which you notify us of your intention to cancel during our respective business days and business hours.

(Table Cancellation Fee)

(2) If the customer changes the departure date, course, accommodation, etc., the cancellation fee set forth in paragraph (1) of this section will be applied to the entire travel cost.

(3) The customer may cancel the Travel Contract without paying the cancellation fee in the following cases: a) When the contents of the contract are changed in accordance with Article 9, provided that the change is one of those listed in the left column of the table in Article 19 or other important changes.

(a) When the travel price is increased pursuant to the provisions of Article 10(1).

(c) When the safe and smooth operation of the trip becomes impossible or is highly likely to become impossible due to natural disasters, war, riots, suspension of travel services provided by transportation and accommodation providers, orders from government agencies, or other reasons.

(d) When our company does not provide the customer with a confirmed document (final travel itinerary) by the date specified in paragraph 4.

When it becomes impossible to carry out the trip according to the travel itinerary stated in the contract document due to reasons attributable to our company.

(4) When the Travel Contract is terminated pursuant to paragraph (1) of this Article, our companies will refund the remaining amount after deducting the prescribed cancellation fee from the travel price (or application fee) already paid. If the application fee alone does not cover the cancellation fee, we will charge you the difference. In addition, if there is a price difference due to a change in the number of people using one room, each participating guest will be charged the difference.

(5) When the Tour Contract is terminated pursuant to (3) of this paragraph [1], our companies will refund the amount of the tour fee (or application fee) already paid.

[2] After the start of the trip

(1) If, after the start of the trip, you cancel or temporarily withdraw from the travel contract for your own reasons, this will be considered a waiver of your rights and no refunds will be made.

(2) If the Tour Services cannot be provided in accordance with the Final Tour Itinerary due to reasons not attributable to the Client, the Client may cancel the contract for the portion of the Tour Services that became impossible to provide without paying the cancellation fee. In this case, the Company will refund to the Client the amount of the Tour Price for the portion of the Tour Services that the Client was unable to receive, minus the cancellation fee, penalty fee, and other amounts already paid or to be paid in the future for such Tour Services (only in cases where the reason is not attributable to the Company).

13. Cancellation of the Travel Contract by our company

[1] Before the start of the trip

(1) In any of the following cases, we may cancel the Travel Contract before the start of the trip, explaining the reasons to the customer.

When it becomes clear that the client does not meet the gender, age, qualifications, skills, or other conditions for participating travelers that have been clearly stated by our company in advance.

(a) When the client is deemed unable to continue the trip due to illness, absence of a necessary caregiver, or other reasons.

When it is deemed that the client may cause inconvenience to other clients or hinder the smooth running of the group tour.

d) When the customer requests an unreasonable burden in relation to the contents of the contract.

When the number of guests does not reach the minimum number of participants stated in the brochure. In this case, we will notify guests that the trip will be canceled before the 13th day (or the 3rd day for day trips) counting back from the day before the start of the trip.

When the travel conditions specified by our company in advance are not met, or when there is a very high possibility that this will happen, such as a lack of snowfall in the case of a skiing trip.

(g) When a natural disaster, war, riot, suspension of services provided by transportation or accommodation facilities, orders from government agencies, or other events beyond our control occur, making it impossible or highly likely that the safe and smooth implementation of the trip according to the itinerary stated in the contract document will become impossible.

(h) When the client is found to be a member of an organized crime group, a member of an organized crime group, or a person related to an organized crime group, or other anti-social forces. (2) If the client fails to pay the tour fee by the due date specified in Article 5, the Company will consider the client to have cancelled the tour contract on the day following that due date. In this case, the client will be required to pay to the Company a penalty fee equivalent to the cancellation fee specified in Article 12 [1] (1).

[2] After the start of the trip

(1) In the following cases, we may cancel part of the Travel Contract even after the commencement of the trip.

When the client is unable to continue the trip due to illness, absence of a necessary caregiver, or other reasons.

(a) When a client does not follow the instructions of our company given by the tour conductor or other persons for the safe and smooth operation of the tour, or when a client disrupts the discipline of group activities by assaulting or threatening such persons or other accompanying travelers, thereby hindering the safe and smooth operation of the tour.

When it becomes impossible to continue the trip due to natural disasters, war, riots, suspension of travel services by transportation and accommodation providers, orders from government agencies, or other events beyond our control. When it is discovered that the client is a member of an organized crime group, a member of an organized crime group, or a person related to an organized crime group, or other anti-social forces.

(2) If we cancel the Tour Contract pursuant to the provisions of paragraph (2) (1) of this section, the contractual relationship between us and the client will be terminated prospectively. In other words, our obligations regarding the Tour Services already provided to the client will be deemed to have been effectively repaid. In this case, we will refund to the client the amount of the Tour Price relating to the portion of the Tour Services not yet provided to the client, minus the amount of the cancellation fee, penalty fee, and other costs already paid or to be paid in the future for such Tour Services.

(3) If the Company cancels the Travel Contract after the commencement of the trip in accordance with the provisions of paragraph (2) [1] (a) or (c) of this section, the Company will undertake to arrange the travel services necessary for the client to return to the place of departure at the client's request and at the client's expense.

14. Travel fare refund

If the tour fare is reduced pursuant to the provisions of Article 10 or the Tour Contract is cancelled pursuant to the provisions of Articles 12 and 13, resulting in an amount due to a refund to the client, we will refund the amount to the client within seven days from the day following the cancellation in the case of a refund due to cancellation before the start of the tour, or within 30 days from the day following the end of the tour as stated in the Contract Document in the case of a refund due to a reduction in the tour fare or cancellation after the start of the tour.

15 Itinerary management

(1) In order to ensure the safe and smooth operation of your trip, we will perform the following services for you. This does not apply if we have entered into a different special agreement with you.

(2) If it is deemed that there is a risk that a client will not be able to receive the travel services during the trip, we will take the necessary measures to ensure that the travel services are provided in accordance with the travel contract.

(3) If, despite taking the measures set forth in paragraph (1) of this section, changes to the tour content are unavoidable and the tour itinerary is changed, we will endeavor to ensure that the changed tour itinerary conforms to the spirit of the original tour itinerary.

(4) When travelling as a group from the start to the end of the trip, you will follow our instructions to ensure the safe and smooth operation of the trip.

(5) In relation to our tours, we may have a contractor commissioned by us perform all or part of the services set forth in this paragraph (1), as well as the escorting, instruction, and assistance of travelers, and other services that we deem necessary. The names and contact details of such contractors will be clearly stated in the final travel itinerary and other confirmed documents.

16. Our liability and disclaimer

(1) In the performance of the Travel Contract, if the Company or its travel agent causes damage to the client intentionally or through negligence, the Company shall be liable to compensate for such damage, provided, however, that the Company is notified of such damage within two years from the day following the occurrence of the damage.

(2) Notwithstanding the provisions of paragraph (1) of this section, even if a customer suffers damage due to any of the following reasons, the Company shall not be liable for the damages set forth in paragraph (1) of this section. However, this shall not apply if the intentional or negligent act of the Company or its agent is proven.

A. Natural disasters, wars, riots, or changes in the travel itinerary or cancellation of the trip due to these.

(a) Damage caused by an accident or fire at transportation or accommodation facilities, etc.

C. Suspension of services such as transportation and accommodation facilities, or changes to the travel itinerary or cancellation of the trip resulting therefrom.

D) Changes in travel itinerary or cancellation of travel due to orders from government agencies, etc.

E. Accidents during free time

F. Food poisoning

Q Theft

Delays, disruptions, schedule changes, route changes, etc. of transportation facilities, or changes to the travel itinerary or shortened stay at the destination resulting from these.

(3) Notwithstanding the provisions of paragraph (1) of this Article, with regard to damage to baggage as provided for in the same paragraph, we will compensate up to 150,000 yen per passenger (except in cases where the damage is due to our willful misconduct or gross negligence), provided that we are notified within 14 days from the day following the occurrence of the damage.

17. Customer Responsibilities

(1) If our company incurs damages due to the customer's willful or negligent act, or act contrary to laws, regulations, or public order and morals, or the customer's failure to comply with the provisions of our company's terms and conditions, our company will seek compensation for such damages from the customer. (2) When entering into an agent-organized tour contract, customers must make an effort to understand their rights and obligations and other contents of the agent-organized tour contract by utilizing the information provided by our company.

(3) In order to ensure the smooth receipt of the travel services described in the contract document after the start of the trip, if the client realizes that the travel services provided differ from those described in the contract document, the client must promptly notify us or the travel service provider in question at the travel destination.

18 Special compensation

(1) Regardless of whether or not our company is liable under the provisions of Article 16, in accordance with the special compensation provisions of our travel agency terms and conditions (section on package tour contracts), we will pay compensation for death in the amount of 15 million yen, a hospitalization benefit in the amount of 20,000 to 200,000 yen depending on the number of days of hospitalization, and a medical visit benefit in the amount of 10,000 to 50,000 yen depending on the number of days of medical visits, for certain damages suffered by a client to his/her life, body, or baggage due to a sudden, unexpected, extraneous accident while participating in a package tour. Compensation for damages to baggage shall be limited to 150,000 yen per traveler. However, for one item or a pair of items covered by compensation, the limit shall be 100,000 yen.

(2) If the Company is found liable under Article 16(1), this compensation shall be used to cover part or all of the compensation for damages owed by the Company.

(3) Any optional tours organized by our company and conducted for a separate fee for customers participating in our package tours will be treated as part of the main travel contract.

(4) However, with regard to the days on the itinerary on which it is clearly stated that no travel services arranged by our company will be provided, the client will not be considered to be participating in an agent-packaged tour only if it is clearly stated that no compensation will be paid for damages suffered by the client on those days.

(5) If the damage suffered by a client during participation in an agent-packaged tour is due to the client's willful misconduct, willful violation of laws and regulations, illness, etc., or an accident occurring during free time activities not included in the agent-packaged tour, such as skydiving, mountain climbing, bobsleighing, luge riding, hang gliding, or similar dangerous activities, we will not pay the compensation or solatium set forth in this paragraph (1). However, this does not apply if the activity in question is included in the agent-packaged tour itinerary.

19. Itinerary Guarantee

(1) In the event of a significant change to the contents of the contract as set forth in the left column of the following table (excluding the changes set forth in [1], [2], and [3] below), we will pay to the client an amendment compensation amount calculated by multiplying the tour price by the rate set forth in the right column of the same table within 30 days from the day following the end of the tour. However, this does not apply if it is clear that the change will result in our liability pursuant to the provisions of Article 16 (1).

[1] In the case of a change due to any of the following reasons, we will not pay compensation for the change (however, we will pay compensation for the change in the case of a change due to a shortage of seats, rooms, or other facilities at transportation or accommodation facilities, etc., even though the service is still being provided).

A. Natural disasters, including bad weather, that disrupt travel plans

B. War

C. Riots

D. Government orders

E. Cancellation of travel services such as flight cancellations, road disruptions, and suspension of business, and accommodation facilities

Provision of transportation services that are not in accordance with the original operation plan, such as delays and changes in transportation schedules. Measures necessary to ensure the safety of the lives or bodies of tour participants.

[2] Changes to the cancelled part of the Travel Contract when the Travel Contract is cancelled pursuant to the provisions of Articles 12 and 13.

[3] Even if the order in which the Tour Services are provided is changed from that stated in the brochure, if the Tour Services are provided during the trip, we will not pay compensation for the change.

(2) The amount of compensation for changes payable by our company shall be limited to 15% of the tour price per customer per package tour. If the amount of compensation for changes payable by our company per customer per package tour is less than 1,000 yen, we will not pay compensation for changes.

(3) If, after we have paid the compensation for changes pursuant to the provisions of this paragraph (1), it becomes clear that we will incur liability pursuant to the provisions of Article 16 (1) for the changes, the customer must return the compensation for changes to us. In this case, we will pay the amount remaining after offsetting the amount of the compensation for changes that the customer must return against the amount of the compensation for damages that we should have paid pursuant to the provisions of the same paragraph.

(4) If the customer agrees, the Company may provide goods or services of equal or greater value in lieu of payment of monetary compensation for the change.

(Table: Change Compensation)

Note 1: "Before the start of the trip" means that the customer is notified of the change by the day before the start of the trip, and "after the start of the trip" means that the traveler is notified of the change on or after the start of the trip.

Note 2: When a Final Document has been issued, this table shall apply, with the term "Contract Document" being read as "Final Document." In this case, if there are any changes between the contents of the Contract Document and the contents of the Final Document, or between the contents of the Final Document and the contents of the Travel Services actually provided, each such change shall be treated as one change.

Note 3: If the transportation means involved in the change specified in item 3 or 4 involves the use of accommodation facilities, each night will be treated as one change.

Note 4: This does not apply to changes in the company name of the transportation facility listed in item 4 if the change involves a change to one with a higher class or facilities.

Note 5: Even if multiple changes as set forth in item 4, 6 or 7 occur within one boarding trip, ship, etc. or one overnight stay, each boarding trip, ship, etc. or one overnight stay will be treated as one change.

Note 6: For the changes listed in item 8, items 1 to 7 shall not apply and item 8 shall apply.

20. Travel conditions for customers who enter into a travel contract by correspondence contract

(1) Our companies may accept travel applications from card members (hereinafter referred to as "Members") of credit card companies affiliated with our companies (hereinafter referred to as "Affiliated Companies") via "telephone, mail, facsimile, or other means of communication" on the condition that "payment of the travel fee will be received without the Member's signature" on the designated slip (hereinafter referred to as "Communication Contract").

(2) The communication contract will also comply with our "Travel Agency Terms and Conditions, Part 1: Package Tour Contracts." (3) The "Card Use Date" in this section refers to the date on which the Member and our company must pay or refund the travel fare, etc., under the travel contract.

(4) When applying for a Communications Contract, the Member shall provide the Company with the name of the package tour for which the Member wishes to apply, the departure date, the Membership number, the Card expiration date, etc.

(5) A travel contract based on a correspondence contract shall be concluded when our companies issue a notice of acceptance of the application. However, if our companies notify the customer by electronic acceptance notice such as e-mail, the contract shall be concluded when the notice reaches the customer.

(6) When attempting to enter into a communications contract, if the Member is unable to settle part or all of the debts relating to the travel fee, etc. in accordance with the card membership terms and conditions of the Affiliated Company due to reasons such as the Member's credit card being invalid, the Company may refuse to enter into the travel contract.

(7) Our companies will receive payment of the tour fare in the amount stated in the contract document by card issued by an affiliated company without the member's signature on the designated slip. In this case, the card usage date will be the date the tour contract is concluded. (8) When accepting a tour application using IT-related information and communication technology such as a mobile information terminal or the Internet, if we provide a document containing the tour itinerary, contents of tour services, other tour conditions, and matters concerning our company's responsibilities, or the matters that should be stated in such document by using information and communication technology instead of providing a contract document or a final document, we will confirm that the matters stated have been recorded in a file stored in the communication device used by the member.

(9) If the Member’s communication device does not have a file for recording the information provided in this paragraph (7), the Company will record the information in a file provided in the communication device used by the Company and confirm that the Member has viewed the information.

21. Handling of personal information

(1) The Company will use the personal information provided by you for the following purposes:

A. To communicate with customers

B) To arrange and provide services such as transportation and accommodation facilities related to travel

C) For travel-related procedures

D) To carry out insurance procedures to cover expenses in the event of an accident as part of our company's liability under the travel contract.

To provide information about products and services of our company and affiliated companies, campaign information, and travel information

F) To request opinions and feedback after participating in the trip

To request a survey

Q. To provide special services

To create statistical data

(2) In order to achieve the purposes of (1) (i) and (iii) of this section, we may provide your name, address, telephone number, date of birth, gender, credit card information, flight number, etc. in paper or electronic form to transportation and accommodation facilities, program providers, credit card companies, etc. In addition, we may provide your credit card number and payment amount electronically to payment system companies and credit card companies for the purpose of settling the travel fee.

(3) Our company and our group companies will jointly use the personal information provided by customers in writing, such as name, address, telephone number, email address, etc., to send each company's sales information, campaign information, etc. We will be responsible for managing the personal information that is jointly used. For details of our company's policy on handling personal information and the names of our group companies, please refer to our sales office or the privacy policy on our website (https://www.campshipacademy.com/).

(4) We may outsource the handling of personal information.

(5) You may request the disclosure, correction, deletion, or suspension of use of your personal data held by our company.

(6) If you do not fill in some optional fields, we may not be able to provide you with the services related to the fields you have left unfilled.

Personal information protection manager Tsutomu Akagi

Contact: Head Office Management Office

Phone: 080-5713-1420 E-mail: info@campship.co.jp

Business hours: Monday to Friday 9:00 PM to 5:00 PM (excluding public holidays, summer holidays, year-end holidays, etc.)

22 Other

(1) The client shall be responsible for any expenses incurred when the client requests a tour conductor or other person to provide personal guidance, shopping, etc., expenses incurred in connection with the client's injury or illness, expenses incurred in connection with the loss of luggage or the recovery of forgotten items due to the client's carelessness, and expenses incurred in arranging for independent activities.

(2) If an accident or other incident occurs during the trip, please immediately notify the contact details provided in the final tour itinerary, etc. If we determine that a client is in a state requiring protection due to illness, injury, etc. during the trip, we may take necessary measures. In this case, if the cause is not attributable to our company, the client will be responsible for the costs incurred in taking such measures.

(3) Please be sure to arrive on time. We will not be held responsible if you are late or unable to participate.

(4) In the event that your return is delayed due to an accident, heavy snow, road conditions, or other unavoidable reasons, and you are forced to use a taxi or stay overnight, our company will not accept any claims for such delay, nor will we be able to compensate for any shortened stay at your destination.

(5) We will not re-operate the trip under any circumstances.

23. Terms and conditions for package tours

(1) Any matters not specified in this document shall be governed by our travel agency terms and conditions (section on package tour contracts).

(2) If you would like a copy of our travel agency terms and conditions, please request one from us. Our travel agency terms and conditions can also be viewed on our website (https://www.campshipacademy.com/).

24. Travel conditions

(1) These travel conditions are based on March 21, 2024.

(2) The base date for calculating the travel price is stated in each brochure.