About canceling (terminating) your travel contract
How to cancel (for bank transfer payments)
- Please complete the cancellation procedure using the cancellation form below.
- We will notify you via our official LINE account that your cancellation has been accepted.
- We will refund the amount after deducting the cancellation fee and bank transfer fee (330 yen).
How to cancel (for credit card payments)
- Please complete the cancellation procedure using the cancellation form below.
- We will notify you via our official LINE account that your cancellation has been accepted.
Regarding cancellation fees
The following prescribed cancellation fees will be charged.
| Date of travel contract cancellation (Counting backward from the day before the travel start date) |
Cancellation fee (per person) (Day trip) |
Cancellation fee (per person) (Other than day trip) |
|---|---|---|
| Cancellation 21 days or more prior | Free | Free |
| Cancellation 20 to 11 days prior | Free | 20% of travel price |
| Cancellation 10 to 8 days prior | 20% of travel price | 20% of travel price |
| Cancellation 7 to 2 days prior | 30% of travel price | 30% of travel price |
| Cancellation the day before travel starts | 40% of travel price | 40% of travel price |
| Cancellation on the day travel starts | 50% of travel price | 50% of travel price |
| Cancellation after travel starts or no-show | 100% of travel price | 100% of travel price |