Regarding cancellation (termination) of travel contract
How to cancel
- Please complete the cancellation procedure using the cancellation form below.
- We will contact you via our official LINE account to inform you that we have received your cancellation.
- We will transfer the amount minus the cancellation fee and transfer fee (330 yen).
Regarding cancellation fees
The following cancellation fees will be charged.
| Travel contract cancellation date (Counting back from the day before the trip start date) |
Cancellation fee (per person) (Day trip) |
Cancellation fee (per person) (Other than day trips) |
|---|---|---|
| Cancellation 21 days or earlier | free | free |
| Cancellation 20 to 11 days in advance | free | 20% of the travel fee |
| Cancellation 10 to 8 days in advance | 20% of the travel fee | 20% of the travel fee |
| Cancellation 7 to 2 days in advance | 30% of the travel cost | 30% of the travel cost |
| Cancellation the day before the trip begins | 40% of the travel cost | 40% of the travel cost |
| Cancellation on the day of travel | 50% of the travel cost | 50% of the travel cost |
| Cancellation after the start of the trip or absence without notice | 100% of the travel cost | 100% of the travel cost |
